Clients may request copies of their health records by submitting a written request to our office. Requests may be made by email, mail, or in person. Records will be provided in accordance with applicable state law, HIPAA, and privacy regulations. Reasonable fees may apply.

Timeframes & Access: Records are provided in accordance with California law, allowing inspection within 5 business days and copies within 15 days of a written request.
Licensure/Regulatory Questions: California Board of Behavioral Sciences (BBS)
Website: https://www.bbs.ca.gov
Phone and contact details are available on the Board’s Contact Us page.
Filing a Consumer Complaint: Office of the California Attorney General – Consumer Protection
Website: https://oag.ca.gov/consumers

Timeframes & Access: Records are provided in accordance with Texas law.
Licensure/Regulatory Questions: Texas Behavioral Health Executive Council (BHEC)
Website: https://www.bhec.texas.gov
Phone and contact details are available on the Council’s Contact Us page.
Filing a Consumer Complaint: Office of the Texas Attorney General – Consumer Protection
Website: https://www.texasattorneygeneral.gov/consumer-protection
©2026 Rise and Restore Counseling, LLC. All Rights Reserved.
CA License #100061 • TX License #20477
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